with this math . . . I am only 43 years old
9/29/20089:39:09 AM Link 0 comments | Add comment
Let’s try and figure this out once and for all. What exactly does it mean when you are told . . . . . . 6 days – 7 night’s . . . . . 8 night’s – 7 days . . . . . . 3 days – 4 night’s . . . . . . . . well, you get the idea. Rather often we go through the following type of conversation. A customer will come in our doors and ask about going on the Carnival Glory . . . . . . . . . I use this ship because it is the discussion with my most recent Saturday morning customer.
I begin with the normal questions such as cabin type . . . . time of year . . . preferred date . . . . number of guests . . . . .and so on. I then get the rates for the cabin of choice for this 7 day cruise . . . . . . and then they hit me with it. “Your competitor down the street has the Carnival Glory for that same date doing an 8 day cruise”.
This enormous space is a blank look on my face
So, I begin my explanation . . . . which I have done many times before.
The Glory is not adding an extra day of your vacation because of where it is booked. “No”, he tells me . . . . . . they have it for 8 days . . . . . (Saturday to Saturday), but yours is only 7 days. This is where I hand him the brochure . . . . . . . . the one which the cruise lines call this a 7 day cruise . . . . . . . and explain how traditional, old fashioned and get-rich quick (ha) travel agents . . . . . . the kind that mostly do airlines and hotels . . . . . like using the phrase – 8 days, 7 night’s and such. This gives the customer a sense of something for free. I see it as misleading, false and deceitful. Let’s take a look.
Day Their Cruise Our Cruise
1 Sat check in at 12NOON board ship at 12 NOON
2 - 6 Sun – Thu
7 Fri last (actual day) of vacation
8 Sat depart ship at about 9:30AM
Do you really want to call this a day of vacation?
Even further . . . . . . . . . break it down into hours
Their 8 day vacation as listed above 165 hours
GalaxSea 7 day vacation as listed above 165 hours
Well how about that. It turns out my 7 day cruise offers just as much as their 8 day. I guess we get you home a day earlier.
Or try it this way . . . . the Carnival Glory departs for vacation every Saturday – and returns every Saturday . . . . 52 times per year. 7 days in a week . . . . 52 weeks in a year. If the ship did this every week for an 8 day cruise there would be 416 days in each calendar year. Hmm.
Or . . . . look at the short cruises . . . . which depart for 3 days every Friday and 4 days every Monday. This also means the ship returns . . . every Monday and again every Friday. 3 plus 4 equals 7 which is the number of days per week. Does that mean the cruise is 3 night’s 4 days and 4 night’s 5 days? NO. That would make 468 days per year. With this math . . . I am only 43 years old. Maybe I can make it work after all.
The cruise industry does not try and deceive the public with a false day of vacation. Most travel agents do, however, like to add a false day of your well deserved vacation . . . . . . which amounts to nothing more than a travel day. A day of packing bags and heading home. Unless you stay 1 night at a hotel on the trip back. . . . . or would that be 2 days . . . . . no, maybe it’s 2 night’s and 1 day . . . . . let’s just call it 1 sleep cycle.
The next time you talk to travel agency ABC, XYZ or YTB . . . . . . or whatever they call themselves . . . . . . don’t be mislead by false statements when all you need is simple facts.
Maybe We Don't Have It so Bad After All
9/22/200811:29:08 AM Link 0 comments | Add comment
Now with summer behind us, we are turning our attention to politics . . . . . . oh joy. Now we may think poorly of our politicians . . . . what with the bridges and roads to nowhere . . . . . and an ok to drill in places that can’t be drilled . . . . and no drilling in places that can be. All the time bantering back and forth to see who could talk worse about their opponents. They must all think that bad-mouthing is our mentality and it would swing our vote.
As we move into our own political debates and interviews . . . . . . . . . . I wanted you to take a look at an actual interview with an Australian Senator describing some type of environmental accident at sea. Watch The Front Fell Off and you too will soon say “you can’t make that s--- (stuff) up.” Maybe we don’t have it so bad after all.When Recharging Your Batteries . . . . . . Recharge Them All
9/8/200812:18:59 PM Link 0 comments | Add comment
Turning a 3 hour event into . . . . . . well . . . . . a vacation . . . . . . . . . . is a simple way to give yourself a recharge . . . . and yet, stay close to home and not spend much money. Of course, be sure to recharge your car batteries before leaving town.
Linda and I had obtained tickets to the Georgia game this past Saturday . . . . . . . just an hour from home . . . . . so; why not turn it into a weekend. It’s simple. Add a couple of dozen friends . . . . . . . . hotel accommodations . . . . . . . . an Allgood Outdoor tailgate party . . . . . . . . . dinner at DePalma’s Italian Café . . . . . . and you have the ingredients for a 3 day mini-vacation.When planning outings such as this . . . . . I can offer a couple of important reminders. Keep to a centralized location . . . . . so that things are walkable (if you know what I mean) . . . . . . . and have some pre planned reservations during these events. Then you only need . . . . what we call . . . . the “walkman” telling us where to go – the time to meet – and when it’s time to get up and move out. He is the enforcer of the clock. And that’s a good thing because we would never eat anything more than chips if not for . . . . . . . THE WALKMAN. Dinner at DePalma’s for 32 people could never happen without a bit of his pre-planning.Allgood Outdoors . . . . . as I said earlier . . . . . . . supplies everything for the tailgate party . . . . from the “Bloody Mary’s” . . . . . . . to the “I’ll find it if I don’t have it” drink. If you want it, it’s available . . . . . . . or (at least) soon to be available . . . . . . . . along with the endless supply of food, snacks and desserts. And eat up because . . . . . . the clock NAZI . . . . . . . . . the walkman . . . . . the man with the plan . . . . . . . . is lurking around the corner waiting to grab us up and lead us to the game.The point of this . . . . . aside from the fun . . . . is such. We all need a vacation . . . . . . we don’t need to spend a lot of money . . . . . we have no need to buy an airline ticket . . . . . . . nor do we need to drive for days. All you need is a central plan (such as a football game) . . . . . friends enjoying each others company . . . . . . . and a few dollars in your pocket to have a vacation . . . . . a vacation with just a little planning. Mostly, though . . . . . . . . . . . . . . . we need the willingness to have fun at a moments notice.Evy Should Have Known
9/3/20081:27:00 PM Link 0 comments | Add comment
Mr. Dewey Mi Selph contacted our office Tuesday . . . . . . . . . the day after Hurricane Gustov made landfall . . . . . . about us getting his money back because he and 5 friends missed their 7 night cruise. Certainly, we needed to know who he was so that we may obtain his information and start the process. The conversation went something like this . . . . . . .
Dewey Mi Selph . . . . . I missed my boat on SaturdayGalaxSea . . . . . . Sorry to hear that. Let me get some information. What is your name and the name of the ship?Dewey Mi Selph . . . . . Dewey Mi Selph. Carnival GloryGalaxSea . . . . . . The Glory didn’t have any problems. She left as scheduled. The hurricane was on the other side of Florida . . . . . . . . . I can’t find your file, though.Dewey Mi Selph . . . . . . I was told it’s a 5 hour drive. It took longer and the boat was gone. (from Atlanta, it’s an 8 hour drive) We went to the airport and flew to Nassau because that was the first stop, but it wasn’t there. I think I should get my money back because no one told me anythingGalaxSea . . . . . Did someone here tell you it’s a 5 hour drive?Dewey Mi Selph . . . . . . No. I didn’t buy it from you. I went to the internet.GalaxSea . . . . . . . Didn’t your agent (on the internet) tell you where the port is or that the ship will be skipping Nassau because of tropical storm Hannah?Dewey Mi Selph . . . . . . . There wasn’t any phone numbers. I asked you (meaning GalaxSea) about this cruise a few months ago. You didn’t tell me any of that.GalaxSea . . . . . If you booked it with us, we would have called you with these changes - - - and you would have known the correct drive time. You need to contact whoever booked it for youDewey Mi Selph . . . . . There’s no phone numberGalaxSea . . . . . . I’m not sure what you want me to do. I can’t access someone else’s bookingDewey Mi Selph . . . . . . . Get our money back and I will come to you next timeGalaxSea . . . . Again - - - I can’t get int . . . . . . . . . . (click)It seems Mr. Dewey Mi Selph has never cruised before, but him and his 5 friends didn’t need a professional because of how simple it is to go to the internet. And sometimes that may be true. But what about the time you need our (or any professionals) expertise? Mr. Dewey Mi Selph could have given us the booking. After all, it seems we talked to him about the ship and gave him suggestions. Suddenly he must have become an overnight expert. Then he went to some web site and gave his credit card to strangers in . . . . .who knows where . . . . . . maybe Bangledesh. He also had to pay a $40.00 per person . . . . “service fee” . . . . . . . . . on top of what our price would have been . . . . . . . for . . . . (get this) . . . . . . . . the convenience of using their web site. I wonder how his 5 friends are taking this loss. Not only the loss of a week’s vacation, but last minute airline tickets to Nassau . . . . . to find out the ship is skipping that port . . . . . then a hotel and a flight back. WOW. All because Mr. Dewey Mi Selph knows Ms. Evy Rething . . . . . I guess Evy should have informed him better.I am sure that Mr. Dewey Mi Selph will come into our office again . . . . . to check on another cruise . . . . . get all the information from us . . . . . . and go home to find an internet site. And he will . . . . . once again . . . . . give it to them. After all . . . . . Mr. Dewey Mi Selph . . . will always know Ms. Evy Rething.
